Kiehl's Promo Codes & Deals 2026 | April Latest Deals & Coupons

Kiehl's Singapore offers free standard delivery on orders above S$100 when you are logged into your account. Orders below S$100 incur a S$5 delivery fee. Deliveries are processed on business days (Monday to Friday, excluding public holidays), and orders placed before 12:00pm on a business day are processed the same day. Delivery typically takes 3 to 5 working days via Ninja Van. Please note that Kiehl's only delivers to addresses within Singapore and does not ship internationally or to PO Box addresses. Specific fees and timelines are subject to change — please refer to the official website for the latest information.

Kiehl's Family Rewards is a free-to-join loyalty programme that lets members earn 1 point for every S$1 spent. Points can be redeemed for cash vouchers: 150 points for a S$10 voucher, 300 points for a S$25 voucher, and 500 points for a S$50 voucher. Members also enjoy a 10% welcome discount on their first purchase (min. S$120 spend), birthday month discounts, and exclusive perks. Points are valid for 365 days from the transaction date (applicable to transactions from 16 December 2025 onwards). Specific terms are subject to change — please refer to the official website for the latest details.

Yes. Members of the Kiehl's Family Rewards programme are entitled to a one-time birthday discount during their birthday month, redeemable either online or in-store. The birthday discount is issued at the start of your birthday month and is limited to one redemption per profile per year. It is not stackable with department store promotions and is subject to a maximum transaction value of S$2,000 (before discount). Please refer to the official website for full terms and conditions.

Returns must be processed within 30 days of purchase at the original store of purchase, with a valid receipt. For online orders, all items in the same order — including gifts and samples — must be returned together; partial refunds are not permitted. All items must be in their original, unopened, and unused condition. If approved, refunds will be processed to the original payment method within 30 business days. Please note that orders cannot be cancelled once placed. Specific policies are subject to change — please refer to the official website for the latest information.

Kiehl's Singapore accepts major credit and debit cards including Visa and Mastercard, as well as Apple Pay. All orders are subject to bank authorisation prior to processing, and only authorised orders will be fulfilled. Please refer to the official website for the most up-to-date list of accepted payment methods, as specific options are subject to change.

Kiehl's Singapore does not currently offer a dedicated student discount programme. However, students and budget-conscious shoppers can still save by joining the free Kiehl's Family Rewards programme, using welcome promo codes for new members, subscribing to the newsletter for exclusive offers, and shopping during seasonal sale events. Please check the official website regularly for any new promotions or discount programmes that may be introduced.

Kiehl's encourages eco-friendly behaviour through its in-store recycling initiative. By returning empty Kiehl's bottles to a boutique or shopping with your own bag, you earn stamps that convert to bonus reward points: 4 points after 4 stamps, 6 points after 7 stamps, and 10 points after 10 stamps. These points can be accumulated alongside regular purchase points and redeemed for cash vouchers. This is a great way to support sustainability while earning meaningful savings on future purchases.

You can reach Kiehl's Singapore customer service via the live chat feature ("Chat with Kiehl's") available directly on the kiehls.com.sg website, which connects you to a representative for quick assistance. Alternatively, you may email the Consumer Care team or call the customer service hotline. For return enquiries, contact the team at the email address listed on the official Shipping & Returns page. Please refer to the official website for the most current contact details, as information is subject to change.