Easybook Promo Codes & Deals 2026 | April Latest Deals & Coupons

In general, once a booking is confirmed, tickets on Easybook are strictly non-changeable and non-refundable. However, Easybook offers an optional Refund Protection add-on that travellers can purchase at the time of booking for added flexibility. Cancellation policies for bus bookings are ultimately determined by the individual bus operator. Please review the full terms and conditions on the official Easybook website before booking, as policies may vary by route and operator.

Easybook accepts a range of payment options including Visa, Mastercard, eNETS, and PayPal. Travellers can also use the Easybook eWallet, which allows you to top up, make booking purchases, and receive ticket confirmations almost instantly. The eWallet supports multiple currencies including SGD, RM, USD, THB, IDR, and more. Specific payment availability may vary — please refer to the official Easybook website for the most current information.

Yes, Easybook regularly offers welcome promotions for new users. New users can enjoy discounts of up to 70% off on their first bus or ferry booking departing from Singapore. The discount is typically split between an instant price reduction and Easybook Wallet Reward Cash credited after the trip. Promo codes are limited to one-time use per registered account and are valid for new email addresses and phone numbers only. Specific terms are subject to change — please check the official Easybook website for the latest offers.

Easybook Reward Cash is a cashback reward credited to your Easybook Wallet after a qualifying trip is completed. It can be used to offset the cost of future bookings on the platform. Reward Cash is typically earned when you apply eligible promo codes, and the percentage varies by campaign — seasonal promotions such as Lunar New Year or Hari Raya may offer higher rates. Reward Cash cannot generally be combined with other discounts, and specific terms apply per promotion.

Easybook offers concession fares for certain passenger types, including students and senior citizens, primarily for KTM ETS train trips in Malaysia. During booking, travellers must select the correct passenger type and provide valid identification such as an IC or passport. Students may also apply for the KTMB i-Card to access lower fares. Note that concession tickets are not valid for all routes — for example, they are not applicable for the JB Sentral–Woodlands shuttle service. Please confirm eligibility on the official Easybook website before booking.

After a successful payment, your e-ticket and order summary will be sent to your registered email address. It may take up to 30 minutes for the email to arrive, so please check your spam or junk folder if you do not see it in your inbox. You can also log in to your Easybook membership account and view your booking history to retrieve your ticket. If you still have not received your e-ticket, contact Easybook support at sg@easybook.com as soon as possible.

Easybook SG provides customer support via WhatsApp message at +6018-969 1080, available daily from 9am to 10pm (Singapore Time). You can also submit a support ticket or chat with the team directly through the Contact Us page at easybook.com/en-sg/contact. Support is available in English, Malay, and Chinese. For the most up-to-date contact details, please refer to the official Easybook website.

Easybook runs promotional campaigns throughout the year, with notable sales tied to festive seasons such as Lunar New Year, Hari Raya, Merdeka, and Christmas. The platform also offers app-exclusive deals and anniversary promotions from time to time. New user welcome discounts are available year-round, while seasonal Reward Cash rates may be higher during major holidays. It is recommended to check the Easybook Promotions page and subscribe to their newsletter to stay updated on the latest deals.