Charles & Keith Promo Codes & Deals 2026 | April Latest Deals & Coupons

Yes, CHARLES & KEITH Singapore offers free standard delivery on orders that meet the minimum spend threshold. Standard delivery typically takes 1 to 2 working days, though it may take 2 to 4 working days depending on the product's warehouse location. Express delivery is also available for products shipped from Singapore. Note that delivery times may be longer during sale events. Specific free shipping thresholds and delivery fees are subject to change, so please refer to the official website for the latest details.

CHARLES & KEITH offers a Privilege Membership programme with two tiers: Silver and Gold. To become a Silver member, you need to spend S$250 or more in a single purchase, after which you will receive a promo code for S$10 off your next purchase of S$100 or more. Spending over S$250 in a single order can also unlock Gold status, which comes with a 10% discount code for regular-priced items, free shipping, and a special birthday promo code. Both memberships are lifetime with no expiry date. Specific qualifying spend amounts and benefits are subject to the official website's terms.

Yes, students in Singapore can enjoy a discount on regular-priced CHARLES & KEITH items by verifying their student status. Verification can be done through platforms such as UNiDAYS or Student Beans. The student discount is typically around 15% off, though this may vary. Always check the current terms on the official website to confirm eligibility and whether the discount can be combined with other promotions.

Yes, CHARLES & KEITH gift cards are available, with denominations ranging from S$50 to S$300, and a custom amount option starting from S$10. Gift cards make a versatile present for friends or family who prefer to choose their own accessories. To purchase a gift card, simply select the desired amount on the website and proceed to payment. Please refer to the official website for the full terms and conditions on gift card usage.

CHARLES & KEITH's return policy applies to items purchased online and delivered within Singapore, within 30 days of receiving your order. Items must be returned in their original condition with original packaging, tags, and tickets attached. For hygiene reasons, earrings and foot care accessories are not eligible for return unless defective or incorrectly sent. In-store returns are available for free at most CHARLES & KEITH retail stores in Singapore (excluding Changi Airport terminal stores). If you choose to return by mail, a S$5.90 label and shipping fee applies. Refunds are credited back to your original payment method within approximately 7 working days after the refund confirmation email is received.

CHARLES & KEITH Singapore accepts a variety of payment methods including major credit and debit cards such as Visa, Mastercard, and American Express. Shoppers can also split payments into instalments using services like Atome, ShopBack PayLater, or Grab PayLater. All transactions are processed securely on the website. Please check the checkout page for the most up-to-date list of accepted payment options.

To track your order, sign in to your CHARLES & KEITH account and navigate to "My Purchases & Returns" under "My Account." Your order status will be reflected next to your order number. Alternatively, you can refer to the tracking number provided in your shipment confirmation email. If you checked out as a guest, you can also check your order status by entering your order number and email address on the order status page. Order tracking services are available for standard delivery.

CHARLES & KEITH regularly runs promotions throughout the year. Key sale periods include the 11.11 (Singles' Day) sale, 12.12 sale, Black Friday and Cyber Monday, the Great Singapore Sale, Christmas and New Year promotions, as well as Lunar New Year festive offers. The brand also holds clearance sales and flash sales periodically. Signing up for the CHARLES & KEITH newsletter or following the brand on social media is a great way to be notified of upcoming promotions and exclusive discount codes.

CHARLES & KEITH's customer service team is available 24/7 via email at customers@charleskeith.com and on WhatsApp. Live chat support is available on the official website from 9am to 6pm (GMT+8). For returns or order enquiries, you can also manage requests directly through your account under "My Purchases & Returns." The brand's headquarters is located at 8 Tai Seng Link, Singapore.