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BusOnlineTicket.com is a trusted one-stop online ticket booking portal founded in 2007, offering bus, train, and ferry ticket bookings across Singapore, Malaysia, and Thailand with over 200 operators and 8,000+ routes.
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BusOnlineTicket services more than 50 routes between Singapore and Malaysia, with pick-up and drop-off locations at major hubs such as Golden Mile Complex, Key Point, and City Plaza in Singapore. Popular destinations include Kuala Lumpur, Malacca, Penang, Johor Bahru, Genting Highlands, and Mersing. Some of the most competitive fares include Singapore to KL from $19 and Singapore to Malacca from $18. Specific fares and availability are subject to change β please check the official website for the latest schedules.
Yes. BusOnlineTicket offers a free-to-join BOT Loyalty Programme where members earn BOT Miles on every booking. BOT Miles can be accumulated and redeemed for discount codes worth up to SGD $20 on future bookings. Simply sign up for a free member account and start booking to earn miles. Additionally, Singapore members can link their account to NTUC Link Rewards to earn Linkpoints on every booking, redeemable across the FairPrice Group ecosystem.
Singapore members can connect their BusOnlineTicket account to their NTUC Link account by visiting the NTUC Link page on BusOnlineTicket.com and clicking "Connect with Link." Once linked, Linkpoints are automatically earned on every booking made via the website or mobile app. To redeem, select the Linkpoints redemption option on the payment page and choose how many points to apply. Note that you may only redeem either Linkpoints or BOT Miles β not both β on a single transaction.
For Singapore Dollar transactions, BusOnlineTicket accepts Credit Card (Visa and Mastercard), eNETS (DBS, UOB, and OCBC Internet Banking), Alipay, PayPal, and eWallets including DBS PayLah! and GrabPay. Payments can also be made at AXS Stations. All transactions are processed securely through the platform's payment gateway. Specific payment options are subject to change β please refer to the official website for the most up-to-date information.
BusOnlineTicket offers a BOT GoFlexi feature that allows eligible customers to reschedule or cancel their booking online without visiting a counter. Cancellation and refund policies differ by operator β if applicable, you can submit a cancellation request via your Member Panel or the "Check My Booking" page. Refunds are returned via the original payment method or as a Refund Voucher (valid for one year) within 14 business days. Note that tickets collected at a counter and no-show bookings are not eligible for refunds. Specific terms apply β please refer to the official Refund Policy for details.
You can check your booking status at any time by logging into your registered member account and navigating to the "History" section. If you do not have a member account, you can use the "Check My Booking" page on BusOnlineTicket.com by entering your booking reference. A confirmation e-ticket is also sent to your registered email address upon successful payment. If you do not receive a confirmation, check your junk mail or contact customer support at sales@busonlineticket.com.
BusOnlineTicket regularly runs monthly promotions including flash deals, seasonal fare cuts, and limited-time promo codes. Major sale periods include public holidays such as Chinese New Year, Hari Raya, and school holiday seasons, as well as Black Friday and Cyber Monday. New member welcome offers provide 25% off plus 25% cashback to your BOT Wallet on your first booking. It is recommended to check the "Promotions" page on BusOnlineTicket.com regularly and follow their social media channels for the latest deals.
BusOnlineTicket's customer support team can be reached via email at sales@busonlineticket.com, and the team aims to respond within 24 hours. You can also reach them through Facebook, Instagram, or WhatsApp for booking assistance via chat. For self-service, the FAQ page at busonlineticket.com/faq covers common questions on bookings, payments, and refunds. Booking via phone is currently not available, but chat-based assistance is offered through social media channels.
Finding the best deal on your next bus, train, or ferry journey is easy with a BusOnlineTicket promo code from Dealy. Follow these simple steps to apply your discount at checkout.
Tip: Promo codes may be limited to specific operators, routes, or first-time bookings. Always check the terms and conditions before applying. Specific offers are subject to change β please refer to the official BusOnlineTicket website for the latest details.
BusOnlineTicket.com was founded in 2007 by Richard Lau with the mission to simplify bus and rail bookings through a single digital platform. Over the years, it has grown into one of the most recognised online ticketing portals in Southeast Asia, partnering with over 200 operators across more than 8,000 routes in Singapore, Malaysia, and Thailand. With millions of tickets sold, the platform continues to invest in technology and user experience to make travel planning as seamless as possible.
BusOnlineTicket covers a wide range of travel needs, including express bus tickets, KTM and ETS train bookings, ferry tickets to destinations such as Batam, Bintan, and Tioman Island, as well as private airport transfers and tour packages. Singapore travellers can also book attraction tickets, theme park passes, and activity packages through the platform. With popular operators such as Transtar Travel, KKKL Travel & Tours, Grassland Express, and The One Travel & Tours, there is a wide selection of services to suit every type of traveller.
BusOnlineTicket stands out for its competitive pricing, extensive route coverage, and a user-friendly booking experience accessible via both website and mobile app (available on App Store, Google Play, and Huawei AppGallery). The BOT Loyalty Programme and NTUC Link partnership offer genuine ongoing savings for frequent travellers. The platform's GoFlexi feature also provides added peace of mind by allowing eligible bookings to be rescheduled or cancelled online β making BusOnlineTicket a reliable and flexible choice for cross-border and domestic travel from Singapore.
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